FAQS

Welcome to the Frequently Asked Questions (FAQs) page at The Wellbeing Nook. Here you’ll find answers to common questions about our products, shipping, returns, and more. If you can’t find what you’re looking for, don’t hesitate to reach out to our customer support team!

1. What types of products do you offer?

We specialize in a wide variety of products that cater to home décor, pet essentials, personalized gifts, and everyday items designed to enhance your lifestyle. Whether you're looking to add comfort to your home, find the perfect gift, or discover functional products for pets and personal use, we have something for everyone.

2. How long does shipping take?

• Domestic Shipping (U.S.): Orders typically take 3 to 5 business days for delivery.
• International Shipping: For destinations outside the U.S., shipping can take 7 to 15 business days depending on the destination and customs clearance.

Please note that these are estimated delivery times and may vary based on factors such as carrier delays or customs processing.

3. How much does shipping cost?

Shipping costs are calculated based on your location and the size of your order. You can view the total shipping cost at checkout before completing your purchase.

4. Can I track my order?

Yes! Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status and estimated delivery date.

5. Do you offer international shipping?

Yes, we do offer international shipping. Orders outside the U.S. will typically take 7 to 15 business days for delivery, depending on the destination. International shipping costs will vary based on the destination and package size.

6. Can I modify or cancel my order?

Once an order is placed, we begin processing it as quickly as possible. If you wish to modify or cancel your order, please contact us immediately. We cannot guarantee changes once the order has been processed, but we will do our best to assist you.

7. How do I return or exchange an item?

We offer hassle-free returns and exchanges within 30 days of receiving your order. To initiate a return or exchange, please contact our customer support team with your order number. Items must be unused and in their original packaging. Please note that personalized products are not eligible for return unless damaged or defective.

8. What should I do if my item is damaged or defective?

If your item arrives damaged or defective, please contact us within 7 days of receiving your order. Provide us with photos of the damaged item and packaging, and we will arrange for a replacement or refund.

9. Do you offer gift cards?

At the moment, we do not offer gift cards. However, we are working on adding this feature soon. Stay tuned for updates!

10. How can I contact customer support?

If you have any questions or need assistance, please reach out to our customer support team. We’re happy to help and will get back to you as soon as possible.

Thank you for shopping at The Wellbeing Nook! If you have any further questions, don’t hesitate to reach out. We’re here to ensure your shopping experience is smooth and enjoyable.